Shipping & Policies

Digital downloads

File delivery

Your files will be available to download once payment is confirmed.

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 3 - 10 business days
  • United States : 5 - 14 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept cancellations

Frequently Asked Questions

Do you accept returns?

For EU & UK buyers: As required by consumer law, most online purchases can be cancelled within 14 days of delivery. Certain exceptions apply (antiques, collectibles, items sold “for parts/repair”). Buyer pays return shipping, and refunds are issued only after the item is received and verified in its original condition.

For buyers outside the EU/UK (e.g. USA, Canada): All sales are considered final. Returns are not accepted except in cases of significant misrepresentation.

Do you accept exchanges?

No. All of our items are considered one-offs and unique so we can not offer exchanges at this time.